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These
terms and conditions have been made to ensure that you, the customer,
understand the way in which we operate, and are designed to ensure that the
whole process is made as easy as possible.
Dorset
Kitchens & Furniture is a trading name for Dorset Pine Ltd.
Dorset
Pine Ltd will be referred to as DP.
DP
reserves the right to alter specification and price without prior
warning.
Delivery
Details:
Delivery is a flat fee of £49 to any address in England. Delivery
charges to other locations can be arranged on request.
Collection by the customer from our workshops is free of charge.
Payment
terms:
On placing an order, DP requires payment of the
total cost including any delivery costs.
Payment Method:
We accept cash, cheques, credit & debit cards and money transfer.
Delivery
times:
We will always aim to meet our given delivery dates, but cannot be
held responsible for non-delivery of associated goods, such as worktops etc. We reserve the right to alter our delivery
dates without prior notice.
Workmanship
& Guarantee:
Any issues arising that are
down to the furniture construction will be rectified by DP. All
furniture is guaranteed for one year from the date of delivery.
Liability:
DP shall be under no liability for any defects arising from fair
wear and tear, willful damage or negligence and abnormal conditions. DP
cannot be responsible for any movement of wood and the consequence
thereof. In practice DP will attempt to deal with any such occurrences.
Painted
Products
All our painted products have knotting to reduce the knots
‘grinning’ through the paint. We cannot guarantee that some knots
will, in time, show through and therefore DP is not liable for any
remedial painting work that may arise.
Cancelled
Orders:
These are charged at 15% of the order, or the costs incurred by DP at the time of
canceling, whichever is the greater.
Consequential
loss:
DP cannot be held responsible for any consequential loss or damage
incurred from the supply and installation any of their product.
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